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Privacy Policy

Last updated: 10/02/2026

Building Capabilities Pty Ltd (ABN 58 673 568 146), trading as EcoPsychology.Co (“we”, “us”, “our”), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website, enrol in our programs, purchase digital products, or otherwise engage with our services.

This policy is provided in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also outlines additional rights that may apply to international users under applicable data protection laws (including the GDPR).

 

1. Scope of This Policy

This Privacy Policy applies to all services and offerings provided by EcoPsychology.Co, including:

  • The Professional Certificate in Ecotherapy-Informed Practice

  • Online courses and training programs

  • Digital downloads and practitioner tools

  • Free resources, webinars, and email subscriptions

  • Blog content and website interactions

  • Future educational products and services

 

2. What Personal Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Billing and payment information

  • Business name (if applicable)

  • Location (country and/or state)

  • Course enrolment and completion records

  • Communications with us (emails, support requests)

  • Survey responses or feedback

  • Website usage data (via cookies and analytics tools)

We only collect information that is reasonably necessary to provide our services and operate our business.

 

3. How We Collect Personal Information

We collect personal information when you:

  • Enroll in a course or program

  • Purchase a digital product

  • Subscribe to our email list

  • Contact us via website forms or email

  • Participate in assessments, surveys, or feedback

  • Access our learning platform (e.g., Kajabi)

Some information is collected automatically via cookies, analytics tools, and platform integrations.

 

4. How We Use Your Information

We use personal information to:

  • Deliver and manage educational programs

  • Process payments and issue receipts

  • Provide certificates of completion

  • Respond to enquiries and provide support

  • Send relevant educational updates and communications

  • Improve course content and user experience

  • Maintain accurate education records

  • Comply with legal, regulatory, and insurance obligations

We do not sell, rent, or trade your personal information.

 

5. Marketing Communications

If you subscribe to our email list, you may receive:

  • Educational updates

  • Course announcements

  • Relevant content and resources

  • Promotional offers

You may unsubscribe at any time using the link in our emails or by contacting us directly.

We do not send unsolicited marketing communications.

 

6. Third-Party Service Providers

We use trusted third-party providers to operate our business, including but not limited to:

  • Online course platforms (e.g., Kajabi)

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing providers

  • Website hosting services

  • Analytics tools (e.g., Google Analytics)

These providers may store or process data outside Australia.

By using our services, you acknowledge that your information may be transferred internationally for legitimate business purposes.

We take reasonable steps to ensure that third-party providers handle your information securely and in accordance with applicable data protection standards.

 

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze usage and traffic patterns

  • Enhance user experience

  • Support marketing and content optimization

You may disable cookies in your browser settings; however, this may affect site functionality.

 

8. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure.

Security measures may include:

  • Encrypted platforms

  • Secure payment processing systems

  • Restricted access to personal data

  • Regular review of data handling practices

While we take reasonable precautions, no online system can be guaranteed completely secure.

 

9. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services

  • Maintain educational records

  • Meet legal, accounting, or insurance obligations

When information is no longer required, it is securely deleted or anonymized.

 

10. Access and Correction

You may request access to, or correction of, your personal information at any time.

To make a request, contact us using the details below.

We will respond within a reasonable timeframe in accordance with applicable laws.

 

11. International Users and GDPR

If you are located in the European Union or another jurisdiction with specific data protection rights, you may have additional rights, including:

  • The right to access your data

  • The right to request correction or deletion

  • The right to restrict processing

  • The right to withdraw consent

  • The right to data portability

Where applicable, we process personal data on the following lawful bases:

  • Performance of a contract (to deliver purchased services)

  • Legitimate interests (to operate and improve our services)

  • Legal obligations

  • Consent (for marketing communications)

You may withdraw consent at any time where consent is the basis for processing.

 

12. Children’s Privacy

Our programs and services are intended for adults.

We do not knowingly collect personal information from individuals under 18 years of age.

 

13. Changes to This Policy

We may update this Privacy Policy periodically.

The most current version will be posted on our website with the updated revision date.

Continued use of our services constitutes acceptance of the updated policy.

 

14. Contact Us

For privacy enquiries, data access requests, or concerns, please contact:

EcoPsychology.Co
Email: [email protected]
Location: Queensland, Australia

 

This Privacy Policy forms part of our broader legal framework and should be read alongside our:

  • Terms & Conditions

  • Refund Policy

  • Disclaimer